WEINEXPERIENCE
Privacy
Essential information about your purchase, your rights and your data.
Data controller
WeinExperience GmbH
Unterrohrstrasse 3, 8952 Schlieren, Switzerland
info@weinexperience.ch · +41 76 675 33 69
Use this address for privacy enquiries and rights requests.
Data and purposes
We process contact details, addresses, orders, payment and correspondence to manage purchases, deliveries, returns and support. Technical information such as IP addresses and access logs may support operation and security. Shopify provides the commerce and customer account platform.
Grounds and communications
Where the GDPR applies, processing necessary for purchases relies on the contract; tax and accounting duties rely on law. Security and fraud prevention may rely on legitimate interests, subject to your rights. Consent-based marketing requires a specific choice that can be withdrawn. Using the site is not blanket consent.
Recipients and international transfers
Depending on the service, information is shared with Shopify, your selected payment provider, carriers and providers needed for operations. Some services may process data outside Switzerland or the EEA. See Shopify’s privacy notice for platform entities, destinations and transfer arrangements. You may request information about processing for your order.
Retention
Information is kept as necessary to provide services and meet accounting, evidence and legal obligations. Erasure requests may not extend to documents we must retain by law.
Your rights
You may request access, correction or erasure within legal limits. Where the GDPR applies, restriction, portability and objection rights may also apply, and you may withdraw consent without affecting prior processing. You may complain to the Swiss FDPIC/EDÖB or the competent EU supervisory authority. Contact info@weinexperience.ch.
Cookies and external services
Cookies and session storage support the cart, language and age confirmation. The 18+ choice is stored in this browser session. WhatsApp and other external links open third-party services governed by their own policies. The cookies section distinguishes necessary functions from optional choices.