WEINEXPERIENCE
Shipping and delivery
Essential information about your purchase, your rights and your data.
Delivery destinations
We deliver within Switzerland only.
Timing and tracking
The existing policy estimates 2–7 working days after order confirmation, depending on availability and destination. Preparation starts following payment confirmation. Dispatch emails include tracking when the selected carrier supports it.
Shipping within Switzerland
Charges depend on weight and appear before payment. The store advertises free Swiss shipping from CHF 200. Check the final total before confirming your purchase.
Delivery problems
For delays, breakage or incorrect items, contact us with your order number. Photographs may help resolve the issue without limiting your statutory rights. Do not send payment card details.